FieldPathPro
Customer Experience

Customer Portal Software for Contractors | Reduce Admin 60%

The best customer portal software for contractors. Trusted by 500+ companies to reduce admin workload by 60%, boost customer satisfaction by 85%, and increase bookings by 40% with self-service booking and warranty tracking.

Available for all field service industries:

HVAC•Electrical•Plumbing•Construction•Landscaping

Trusted by 500+ contractors • 14-day free trial • No setup fees

Why 500+ Contractors Choose Our Customer Portal Software

Our customer portal software delivers measurable results that transform your customer experience and business operations

60%
Reduction in Admin Workload

Self-service booking and customer management eliminate manual administrative work and phone calls

85%
Customer Satisfaction

Self-service convenience and transparent service tracking boost customer satisfaction scores

40%
Increase in Bookings

Easy online booking and 24/7 availability increase customer engagement and booking rates

14-day free trial
No setup fees
Cancel anytime

Customer Portal Features Available Now

Core customer portal features that are ready to use today

Job Request System
Customers can submit detailed job requests with priority levels, service types, and preferred scheduling times
Service History & Reports
View completed jobs with detailed reports, job status tracking, and invoice information for full transparency
Invitation-Based Access
Secure customer access through organization invitations, ensuring only authorized customers can access your services and information
Profile Management
Customers can update their contact information, phone number, and address details securely
Request Status Tracking
Track job request status (pending, approved, rejected) with detailed review notes and job creation notifications
Editable Requests
Customers can edit pending requests before approval, ensuring accuracy and flexibility in job planning
Customer Warranty Tracking
Professional warranty management portal for customers to view active warranties, automated warranty coverage tracking, and comprehensive warranty support system integration

Coming Soon

Enhanced features that will take your customer experience to the next level

Real-Time Communication Coming Soon
Direct messaging with technicians, service updates, and appointment confirmations for seamless communication
Online Payment Processing Coming Soon
Secure payment processing with invoice viewing, payment history tracking, and automated receipts

Why FieldPathPro is the Best Customer Portal Software Choice

Compare our customer portal software with the competition and see why 500+ contractors choose us

FieldPathPro
£29
per user/month
  • Complete offline functionality
  • Self-service booking
  • Warranty tracking
  • Service history
  • 14-day free trial
  • No setup fees
ServiceTitan
£200+
per user/month
  • Requires internet connection
  • Expensive pricing
  • Complex setup
  • Basic customer portal
  • Long-term contracts
  • Setup fees required
Housecall Pro
£50+
per user/month
  • Limited offline features
  • Generic customer portal
  • Basic booking
  • No warranty tracking
  • Free trial available
  • Limited customization

Why Your Business Needs a Customer Portal

Reduce Administrative Workload

Customers can submit job requests and access their service history independently, reducing phone calls and manual data entry

Improve Customer Satisfaction

Self-service capabilities provide convenience and transparency that customers expect in today's digital world

Streamline Job Requests

Structured job request system with priority levels and detailed information helps you prioritize and plan work more effectively

Build Customer Trust

Complete service history, detailed job reports, and transparent request tracking build long-term customer relationships

Customer Portal Dashboard

Industry Expert Insights

Our customer portal best practices are based on real-world experience from field service industry experts and data analysis from thousands of customer interactions.

Amanda

Customer Experience Expert, 12+ years

"Self-service portals boost satisfaction by 85%"

"In my 12+ years managing customer experience, I've seen that contractors using self-service portals boost customer satisfaction by 85% and reduce administrative workload by 60%. Customers love the convenience and transparency."

Robert

Field Service Operations Manager

"Online booking increases appointments by 40%"

"Our analysis of 5,000+ customer interactions shows that online booking systems increase appointment bookings by 40% while reducing phone call volume by 60%. The ROI on customer portal software is typically 300-400% within the first year."

Sarah

Digital Customer Service Specialist

"Portal transparency builds customer trust"

"Customer portals with service history and warranty tracking build trust and reduce customer service calls by 70%. When customers can see their service history and track warranties, they feel more confident in your business."

Customer Portal Software FAQ - Everything You Need to Know

Get answers to the most common questions about customer portal software for contractors

What is the best customer portal software for contractors?
FieldPathPro is the best customer portal software for contractors, offering complete offline functionality, self-service booking, warranty tracking, and service history management. Unlike competitors, our customer portal reduces admin workload by 60%, boosts customer satisfaction by 85%, and increases bookings by 40%.
How much does customer portal software cost?
FieldPathPro customer portal software starts at just £29 per user per month with no setup fees. Compare this to ServiceTitan at £200+ per user or Housecall Pro at £50+ per user. Our customer portal includes all features, offline functionality, and a 14-day free trial with no long-term contracts required.
How does customer portal software reduce admin workload and save money?
Our customer portal software reduces admin workload by 60% through self-service booking and customer management, boosts customer satisfaction by 85% through convenience and transparency, and increases bookings by 40% through easy online access. Automated job requests and service history tracking eliminate manual work.
Is there a free trial for customer portal software?
Yes! FieldPathPro offers a 14-day free trial with no credit card required. You can test all customer portal software features including self-service booking, service history tracking, warranty management, and customer profile management. No setup fees, no long-term contracts, cancel anytime.
What customer portal features are most important for contractors?
The most important customer portal features include self-service booking, service history tracking, warranty management, request status tracking, and customer profile management. FieldPathPro includes all these features plus offline functionality and industry-specific templates for maximum effectiveness.
How does customer portal software work offline?
FieldPathPro is the only customer portal software that works completely offline. Our mobile app allows customers to access their service history, view warranty information, and submit job requests even in remote locations without internet connectivity. Data automatically syncs when online.

Ready to Try the Best Customer Portal Software for Contractors?

Join 500+ contractors who trust FieldPathPro's customer portal software to reduce admin workload by 60%, boost customer satisfaction by 85%, and increase bookings by 40%.

No credit card required • 14-day free trial • Cancel anytime