Legal

Terms of Service

These terms govern your use of FieldPathPro and our services. Please read them carefully.

Last updated: September 15, 2025

1. Acceptance of Terms

By accessing or using FieldPathPro ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

FieldPathPro is a field service management platform that provides job scheduling, template management, offline mobile access, and team coordination services for contractors and service businesses.

3. User Accounts

To use our Service, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and complete information
  • Notifying us immediately of any unauthorized use

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful or malicious content
  • Interfere with the Service's operation
  • Access data not intended for you
  • Use the Service for competitive purposes

5. Payment Terms

Paid plans are billed in advance on a monthly or annual basis. You agree to:

  • Pay all fees when due
  • Provide current and accurate billing information
  • Notify us of any billing disputes within 30 days

We may suspend or terminate your account for non-payment. Refunds are provided according to our refund policy.

6. Data and Privacy

You retain ownership of your data. We process your data according to our Privacy Policy. You grant us the right to use your data to provide and improve the Service.

You are responsible for the accuracy and legality of data you submit to the Service.

7. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. We may:

  • Perform maintenance that temporarily affects service
  • Modify or discontinue features with notice
  • Suspend service for security or legal reasons

8. Intellectual Property

The Service and its content are protected by intellectual property laws. We grant you a limited, non-exclusive license to use the Service according to these Terms.

You may not copy, modify, distribute, or reverse engineer any part of the Service.

9. Limitation of Liability

To the maximum extent permitted by law, FieldPathPro shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

10. Termination

Either party may terminate these Terms at any time. Upon termination:

  • Your access to the Service will cease
  • We may delete your data after a reasonable period
  • You remain liable for any outstanding fees

11. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use constitutes acceptance of the modified Terms.

12. Governing Law

These Terms are governed by the laws of England and Wales, United Kingdom. Any disputes will be resolved in the courts of England and Wales.

13. Contact Information

For questions about these Terms, contact us:

  • Email: legal@fieldpathpro.com