Comprehensive Feature Set

Every Tool You Need for Field Service Success

From field service metrics and field service automation to intelligent scheduling and automated invoicing, FieldPathPro provides all the features field services companies need to run efficient, profitable field operations.

No credit card required • 14-day free trial

Core Platform Features

Everything you need to manage your field service operations efficiently

Smart Job Management
Create and assign jobs with scheduled dates, times, and priority levels for efficient team coordination
Offline-First Mobile App
Engineers can access job details, complete checklists, and upload photos without internet - automatically syncs when connectivity returns
Job Templates
Pre-built workflows for HVAC, electrical, and plumbing with customizable checklists and photo requirements
Role-Based Access Control
Owner, supervisor, and engineer roles with appropriate permissions and access levels for secure team management
Customer Management
Organize customer information, job history, and service records in one centralized system
Team Collaboration
Invite team members, manage invitations, and coordinate work assignments across your organization
Customer Self-Service Portal
Professional customer portal for online booking, service history, and seamless communicationEnhanced features coming soon
Digital Documentation
Capture photos, videos, signatures, and notes directly in the field with automatic job linking and offline storage
Warranty Management Software
Complete warranty tracking and management system for field service contractors with customer support integration and automated warranty workflow for maximum efficiency
Service Agreement Management Software
Comprehensive service agreement tracking and management system for field service contractors with automated pricing models, auto-renewal management, and customer portal integration for maximum efficiency
License Management System
Comprehensive engineer license tracking with renewal management, continuing education monitoring, compliance alerts, and document storage for regulatory compliance
Engineer Availability Management
Engineers can set their availability schedules and organizations can view real-time availability status for optimal job scheduling and resource planning
Quotes & Estimating Software
Create professional quotes with parts and labor, send to customers for approval, and convert approved quotes to jobs in one click with auto-calculated totals

Field Service Metrics & Automation

Advanced analytics and automation features designed specifically for field services companies

Field Service Metrics
Comprehensive field service metrics including job completion rates, customer satisfaction scores, response times, technician productivity, and revenue tracking for data-driven decision making.
Field Service Automation
Automate routine tasks, job assignments, and workflow processes to reduce manual work and improve efficiency across your field service operations.
Field Crew Scheduling
Intelligent field crew scheduling software that optimizes technician assignments based on skills, location, availability, and job requirements for maximum efficiency.
Engineer Scheduling
Advanced engineer scheduling software that balances workload, skills, and availability to ensure optimal resource allocation and job completion rates.
Field Installation Services
Comprehensive field installation services management with project tracking, quality control, and customer communication tools for installation projects.
Offline Field Service Applications
Complete offline field service applications that work in remote industrial sites, basements, and areas with poor connectivity for uninterrupted operations.

Offline-First Mobile Experience

Works Anywhere

Full functionality without internet connection. Data syncs automatically when back online

Rich Documentation

Capture photos, videos, signatures, and notes directly in the field with automatic job linking

Digital Checklists

Industry-specific templates ensure consistent service quality and compliance

FieldPathPro mobile app schedule screen

Customer Portal Dashboard

Customer Self-Service Portal

Online Booking

Customers can book appointments 24/7 through your branded portal with real-time availability

Service History

Complete service records, photos, documentation, and warranty information accessible anytime for transparency

Customer Warranty Management

Professional warranty tracking for customers with complete warranty status, coverage details, and automated warranty support management system

Customer Service Agreement Management

Professional service agreement tracking for customers with complete service agreement status, pricing details, and automated service agreement support management system

Real-Time Communication Coming Soon

Direct messaging with technicians, service updates, and appointment confirmations

Online Payments Coming Soon

Secure payment processing with invoice viewing and payment history tracking

Feature Questions & Answers

Learn more about our field service management features

What makes your mobile workforce management different?
Our mobile workforce management includes real-time tracking, offline capabilities, and automatic data synchronization. Unlike other solutions, your team can work anywhere without internet connection.
How does work order management software help contractors?
Our work order management software streamlines the entire job lifecycle from creation to completion. You can assign jobs, track progress, capture photos, and manage customer communication all in one place.
Can I customize job templates for my industry?
Yes! Our job templates are fully customizable. We provide pre-built templates for HVAC, electrical, plumbing, and other trades, but you can modify checklists, photo requirements, and workflows to match your specific needs.
What role-based access control features do you offer?
We provide three main roles: Owner (full access), Supervisor (team management), and Engineer (field work). Each role has appropriate permissions to ensure secure access while maintaining productivity.
How does customer management improve service quality?
Our customer management system centralizes all customer information, service history, and communication. This helps you provide personalized service and track customer satisfaction over time.
What are the team collaboration limits?
Team collaboration features vary by plan. Starter plan includes up to 5 engineers and 1 supervisor, while Core plan supports up to 50 engineers and 10 supervisors. Check our pricing page for full details.
How does the customer self-service portal work?
Our customer portal allows your customers to book appointments online and view their service history. The portal is branded with your company information and integrates seamlessly with your field operations. Enhanced features like direct communication with technicians and online payments are coming soon.
Can customers track their service appointments in real-time?
Currently, customers can book appointments and view their service history through the portal. Real-time tracking and direct messaging features are coming soon and will provide live updates about technician location, ETA updates, and service completion status.
How does warranty management software help contractors improve customer service?
Our professional warranty management software creates comprehensive warranties for completed field service jobs, tracks warranty duration automatically, manages coverage details and customer support records. This warranty tracking software reduces disputes, improves customer satisfaction, and builds trust through transparent warranty information and automated warranty workflows.
How does service agreement management software help contractors improve customer service?
Our professional service agreement management software creates comprehensive service agreements for field service jobs, tracks service agreement duration automatically, manages pricing details and customer support records. This service agreement tracking software reduces disputes, improves customer satisfaction, and builds trust through transparent service agreement information and automated service agreement workflows.
How does the License Management System help with compliance and regulatory requirements?
Our License Management System provides comprehensive tracking of engineer licenses with automated renewal alerts, continuing education monitoring, and compliance status tracking. The system stores license documents, tracks expiration dates, monitors continuing education requirements, and sends alerts for upcoming renewals to ensure your team maintains full regulatory compliance.
How does Engineer Availability Management improve scheduling efficiency?
Engineer Availability Management allows technicians to set their working hours, time off, and availability preferences. Supervisors and managers can view real-time availability status when scheduling jobs, ensuring optimal resource allocation and preventing double-booking. This improves scheduling accuracy and engineer satisfaction.
What field service metrics should I track?
Key field service metrics include job completion rates, first-time fix rates, customer satisfaction scores, response times, technician productivity, revenue per job, and equipment utilization. These metrics help you identify areas for improvement and make data-driven decisions to optimize your field service operations.
How does field service automation improve efficiency?
Field service automation streamlines operations by automatically assigning jobs to the most suitable technicians, optimizing routes, scheduling maintenance, and managing workflows. This reduces manual work, eliminates errors, and improves overall efficiency by up to 40% for field services companies.
What is field crew scheduling software?
Field crew scheduling software optimizes the assignment of technicians to jobs based on skills, location, availability, and job requirements. It uses intelligent algorithms to minimize travel time, balance workloads, and ensure the right technician is assigned to each job for maximum efficiency and customer satisfaction.
How does engineer scheduling software work?
Engineer scheduling software automatically assigns jobs to engineers based on their skills, availability, location, and current workload. It considers factors like travel time, job complexity, and customer preferences to create optimal schedules that maximize productivity and minimize costs.

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Try FieldPathPro with full access to all features for 14 days, no credit card required

14-day free trial • Full feature access • No setup fees