Legal

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: September 15, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

  • Name, email address, and contact information
  • Company information and job title
  • Billing and payment information
  • Profile information and preferences

Usage Information

  • Log data and device information
  • Usage patterns and feature interactions
  • Performance and error data
  • Offline sync data and job completion information

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Develop new features and services
  • Ensure security and prevent fraud
  • Enable offline functionality and data synchronization

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy.

We may share information:

  • With service providers who assist in our operations
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • In connection with a business transaction
  • With your consent or at your direction

4. Data Security

We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Secure offline data storage and synchronization

5. Your Rights

You have certain rights regarding your personal information:

  • Access and update your information
  • Request deletion of your data
  • Object to processing of your information
  • Request data portability
  • Withdraw consent where applicable

To exercise these rights, please contact us at privacy@fieldpathpro.com.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this privacy policy, please contact us:

  • Email: privacy@fieldpathpro.com